Lot-tracked consumables and billing that matches the chart, on one Odoo system.
Every sector has one process that generic ERP handles badly. Consumables run out because clinical stock is tracked separately from purchasing. We start there, because fixing that is what makes the rest of the rollout worth doing.
—— Where it hurts
What usually breaks first.
Consumable lots and expiry dates live on a marker pen
Receiving writes the lot number on the box, not into a system. Expired anaesthetic or reagents surface mid-procedure or during a supplier recall, and nobody can say which patients the affected lot reached. That traceability gap is what lot-tracked inventory with first-expiry-first-out picking closes.
The treatment sheet and the invoice never match
The clinician records the procedure in the HIS or on paper, and the front desk re-types it into a separate billing program. Items used in the chair — an implant, extra consumables, a second consultation — drop off the invoice. The insurance portion is then split from the cash portion by hand at month-end.
Reordering by shelf-glance, not by procedure count
Stock is not deducted when a procedure is performed, so on-hand counts drift within a week. Purchasing reorders after a walk through the stockroom, which ends in emergency buys at retail price — when the list of booked procedures could have predicted the shortfall days earlier.
—— Where you start
Three starting points we see most.
Where you start · 01
From spreadsheets
Orders, stock and costing live in files only one person understands. We move the highest-risk sheet first, so value lands in weeks, not quarters.
Where you start · 02
From a legacy system
The old ERP still runs, but nobody dares change it. We migrate in validated batches while it keeps trading, with a rollback point at every step.
Where you start · 03
Adding a site or a company
Growth broke the single-database assumption. We restructure for multi-company, multi-warehouse and consolidated books without stopping operations.
—— Modules
The modules this sector actually starts with.
- Appointments
- Inventory
- Invoicing
- Employees
—— How the rollout runs
A sector template, tuned to how you actually work.
Walk the process
We follow one real order end to end — quote to cash, or purchase to pay — before touching a configuration screen.
Configure the sector baseline
The modules this sector starts with go in first, configured against your master data rather than demo records.
Pilot with one team
One site, one team, one month. The pilot decides what scales, and its objections reshape the template before anything else ships.
Scale and hand over
Remaining sites onboard on a fixed rhythm, each with documentation and a trained super-user of its own.
—— Related
Explore what else we do.
—— FAQ
Questions teams ask about this service.
Can Odoo track lot numbers and expiry dates on medical consumables?
Yes. Odoo Inventory records lot and expiry at goods receipt, picks first-expiry-first-out, and flags stock before it expires. The traceability report shows every movement of a lot, so a supplier recall becomes a database query instead of a phone-around. All of this works in the Community edition, so the licence cost is zero.
Is Odoo a medical records system? Where do PDPA and HIPAA fit?
No, and we will not sell it to you as one. Clinical notes stay in your HIS or EMR; Odoo holds appointments, stock, purchasing and billing. Because the Community edition is self-hosted, patient-identifying data sits on your own server in your own country, and role-based access controls who can open a patient's record.
We already run an HIS. Does Odoo replace it or connect to it?
Connect. The usual split: the HIS stays the clinical system of record, and Odoo takes everything commercial — purchasing, stock, invoicing, payroll. Odoo's API handles the link; a typical integration pushes completed treatments into Odoo as invoice lines, so the front desk stops re-typing billing.
Let's find out whether Odoo actually fits your business.
A short call, an honest answer. If it isn't the right system for you, we'll say so.