Odoo services · Odoo Integration Services
Connect Odoo to the systems you are not replacing.
ERP rarely replaces everything. The bank stays, the marketplace stays, the warehouse scanner stays. Integration is what stops those becoming manual re-keying, and it is where most implementations quietly leak time.
—— Where it hurts
The problems this work actually solves.
Integration problems rarely arrive as error messages. They arrive as re-keyed orders, oversold stock and month-end numbers nobody quite trusts — and those are the situations we get called in for.
Orders re-keyed by hand
Marketplace orders get exported to a spreadsheet, then typed into the ERP after lunch. Every re-key is a chance for a wrong address or a missed line, and the person doing it knows it is not a real job.
How we handle itWe connect the order flow so a marketplace sale becomes an Odoo sales order on its own, and your staff check exceptions instead of typing everything.
The system with no API
The old warehouse or payroll system still runs the business, but its vendor is gone and its only way out is a nightly CSV. Nobody dares touch it, so everything around it stays manual.
How we handle itWe integrate at whatever level the system honestly offers — SFTP file drops, database reads, scheduled exports — with the same queue-and-reconcile discipline as a modern API.
Master data in three places
The webshop, the accounting system and the CRM each keep their own customer list. Statements go to addresses that changed last year, and credit limits are checked against the wrong account.
How we handle itBefore any plumbing, we name one master system per field — in writing — and build the integration to enforce that rule.
The connector nobody understands
A previous developer built the integration and left. Now it breaks quietly every few weeks, there is no documentation, and the only known fix is restart it and hope.
How we handle itWe reverse-engineer what exists, write the missing mapping document, then decide with you whether to stabilise or replace it — with a fixed quote for either path.
Batch timing that costs sales
Stock syncs to the marketplace once a night. During a campaign the listing keeps selling units that are already gone, and the cancellations eat your seller rating.
How we handle itWe match sync frequency to business risk: webhooks or short intervals for stock and orders, calm nightly batches where accounting is better served by complete data.
—— Learn from other projects
Mistakes we see, and how to avoid them.
Wiring systems point-to-point
Each new system gets hand-wired to every other one, and by the fifth connection nobody can draw the diagram. Changing one field means hunting through six scripts. We route flows through Odoo as the hub with one written contract per endpoint, so each connection can be understood — and replaced — on its own.
Making every sync two-way
Bidirectional sync sounds flexible but doubles the ways data can conflict, and conflicts multiply quietly. Most fields only ever need to move one direction. We default to one-way per field and add the reverse path only where a documented business case demands it.
Trusting the partner API to stay up
Connectors get built for the day everything works, so the first marketplace outage silently drops twenty orders, and by the time accounting notices, the trail is cold. Every integration we ship queues messages, retries with backoff and alerts a human — that is the standard build, not an upgrade.
Keeping the mapping in one person's head
The integration works, but only one developer knows why — and one day that developer resigns. The company is left owning a black box that moves its money and stock. We write the field mapping down as a deliverable and hand it over at go-live, so the knowledge survives any single person, including us.
Testing only the happy path
Demos always show a clean order syncing perfectly. Real traffic brings cancellations, partial refunds, duplicate webhooks and characters that break encodings. We test those cases with your real data before go-live, because that is where integrations actually fail.
—— Ways to engage
Three ways to start with us.
Integration audit
A fixed-fee review of the integrations you already have — what moves, what breaks, and what it would cost to fix. Useful before committing budget, or when nobody can explain the current setup any more.
- An inventory of every current data flow and how each one fails
- A written data contract per endpoint, even for connectors we did not build
- A fix-or-replace recommendation with a fixed price for each path
Scoped build
New integrations built endpoint by endpoint, each with its own written scope and fixed price. You approve the data contract before we write a line of code.
- Field mapping agreed in writing before development starts
- Queues, retries and alerting included as standard, not sold as extras
- A daily reconciliation report running from the first day live
Rescue and monitoring
For integrations that are down, undocumented, or abandoned by whoever built them. We stabilise first, document what exists, then keep watch under a monthly arrangement if you want us to.
- Stop the data loss first; rebuild decisions come after
- Documentation written for the system as it actually is
- Ongoing monitoring by a named consultant who knows your setup
Your implementation partner
A partner, not a licence reseller.
We are not chasing licence volume — we design, build and stay accountable for systems that companies run their operations on. The consultant who scopes your project stays through go-live and the support that follows, and everything we commit to is written into a fixed scope per phase.
—— What done looks like
Outcomes you can verify yourself.
Re-keying stops on connected flows
The clearest test is watching your own staff: nobody types marketplace orders or bank lines into Odoo any more. Their time moves to checking exceptions, which is work worth doing.
A data contract on paper
Every connected field has a named owner, direction and conflict rule, in a document you hold. Any developer — ours or not — can read it and know how the integration is supposed to behave.
Failures surface the same day
The reconciliation report shows what moved and what did not, every day, and alerts reach a person whenever something queues up. A broken feed becomes a same-day ticket instead of a month-end surprise.
A handover your team can run
At close-out you hold the mapping documents, the monitoring dashboard and a list of every credential the integration uses. Whether you keep us on for monitoring is a choice, not a necessity.
—— How we work
What the engagement looks like.
Map the data contract
Which system owns each field, what happens on conflict, and how often data moves. Agreed in writing before code.
Build with retries
Every integration fails eventually. Ours queue, retry with backoff, and alert rather than silently dropping a record.
Reconcile and monitor
A daily reconciliation report shows what moved and what did not, so a broken feed is caught the same day.
—— Why us
What you get that you would not elsewhere.
Failure is designed for
Queues, retries and dead-letter handling from day one, because a partner API will go down and you should not lose an order over it.
No silent data loss
Anything that cannot be delivered lands in a queue you can see, with the reason attached.
Documented contracts
You get the field mapping as a document. Whoever maintains it next is not reverse-engineering our code.
Not sure where to start? A short call sorts it.
Talk to an Odoo specialist ➜—— Why us
What working with us is actually like.
One consultant, first call to go-live
The person who maps your data contract is the same person testing edge cases before go-live. Nothing gets lost in a handoff between a salesperson, an analyst and a developer, because here those are one person.
Fixed scope, per endpoint
Each integration is quoted as a fixed written scope after the data contract is agreed. If a marketplace changes its API mid-build, that is our problem inside the scope, not a surprise line on your invoice.
Official Odoo Partner
We are an Official Odoo Partner under the India programme. Our connectors are written against Odoo's documented interfaces — the ORM, not raw database writes — which is why they survive version upgrades with a re-test instead of a rewrite.
Thai and English, natively
Thai bank file formats, carrier documentation and Revenue Department requirements are read in Thai, by Thai consultants. The same project can run workshops in Bangkok and status calls with a US parent company without anything lost in translation.
Coverage across three time zones
Offices in Bangkok, Delhi NCR and New York mean an integration alert raised at Thai midnight can still be looked at during someone's working hours. For feeds that move money and stock, that matters more than it sounds.
We check for an existing module first
Plenty of connectors already exist in the Odoo ecosystem, and many cost nothing on Community. We quote custom development only after showing you what off-the-shelf covers — building what we could have installed is billing you twice.
No licence markup, ever
Community is free and we say so. If your integration case genuinely needs Enterprise, Odoo bills you directly at list price — we add nothing on top, so our advice about editions carries no hidden margin.
Handover is part of the job
Mapping documents, monitoring dashboards and credential inventories are deliverables, not favours. We would rather win the next project on the quality of this one than keep you by making leaving expensive.
—— Partner tiers, explained
What an Odoo partner tier does and does not tell you.
Odoo ranks partners by certifications held and licence volume sold. A tier signals commitment to the programme — it does not tell you who will actually staff your project. Ask that question of any partner, including us.
Learning Partner
New to the programme, building their first certified consultants and reference projects. Not a red flag — everyone starts here — but ask for hands-on proof.
Official Partner
Certified consultants and active delivery. This is where we sit, enrolled through the India programme, delivering from Thailand, the USA and India.
Silver & Gold
Higher tiers earned mainly through licence sales volume and headcount of certified staff. A strong signal of scale — not automatically of fit for your project.
—— Who this is for
Built for your size, not resized for it.
Growing companies (5–100 people)
Most of our integration work is for companies this size — typically one marketplace, one bank, and one stubborn legacy system that is not going anywhere yet.
- You sell on Shopee, Lazada or TikTok Shop and someone still types those orders into the back office.
- Bank statement import and PromptPay reconciliation would give your accountant days back every month.
- You are adopting Odoo but keeping your current warehouse tool or payroll system for now.
- You want one or two integrations done properly, not a middleware project with its own steering committee.
Mid-market (100–500 people)
At this size integration stops being a convenience and becomes infrastructure: more endpoints, more volume, and a real cost for every hour a feed is down.
- You run several sales channels or legal entities and need one version of stock and revenue across all of them.
- A key B2B customer requires EDI order and invoice exchange in their format, on their schedule.
- Order volume has outgrown nightly batches, and oversells have become a weekly incident report.
- Your IT team will own the integrations long-term and needs documentation they can actually operate from.
—— Risks
What usually goes wrong — and how we prevent it.
Integrations that fail silently
A connector that fails quietly corrupts data for weeks before anyone notices. Ours log every failure, retry with backoff and alert a human.
APIs that change without asking
Marketplaces and banks retire API versions on their own schedule. We pin versions, watch deprecation notices and patch before cutoff dates.
Two systems, one customer, two truths
When both systems think they own the customer master, duplicates multiply. We define one source of truth per field before the first record moves.
—— Pricing
What this costs.
Priced per integration endpoint after the data contract is agreed. Ongoing monitoring can be bundled into a support plan.
From our own engineering team
Shopify Odoo Connector
True two-way Shopify ⇄ Odoo sync — products, inventory, orders, customers and refunds, in real time.
$230.98 one-time
View details ➜—— Editions & hosting
Community, Enterprise, and where it runs.
The licence and the hosting are separate decisions, and both are yours — we implement either edition and hand over whichever infrastructure you choose.
$0 licence
Odoo Community
Open source and free to license. Covers sales, purchasing, inventory, invoicing, manufacturing and more. You pay for implementation, not rent.
Per user, billed by Odoo
Odoo Enterprise
Adds studio, advanced accounting and localisations, mobile apps and official support. Billed by Odoo directly — never marked up by us.
Odoo.sh · VPS · on-premise
Your server or the cloud
Odoo.sh, a VPS we manage, or your own hardware. We recommend based on your compliance and budget, then document the choice so it stays portable.
—— The toolkit
What this service usually touches.
—— Related
Explore what else we do.
—— FAQ
Questions teams ask about this service.
Can you integrate with Thai banks?
Yes — statement import and payment file export for the major Thai banks, plus PromptPay reconciliation. Direct API access depends on what your bank offers your account tier.
What about Shopee, Lazada and TikTok Shop?
Supported. Orders, stock levels and fulfilment status sync both ways. Marketplace APIs change often, which is exactly why the retry and reconciliation layer matters.
Who maintains it afterwards?
You can, or we can. The mapping document and monitoring dashboard are handed over either way — no lock-in by obscurity.
Do you build connectors from scratch or use existing modules?
We look for an existing module first — the Odoo ecosystem already covers many marketplaces, carriers and payment gateways, and Community modules cost nothing to license. Custom code is quoted only where nothing suitable exists, and the quote tells you which parts are which.
Can you connect a system that has no API at all?
Usually yes — via scheduled file exchange over SFTP, direct database reads, or the system's own export routines, with the same queue-and-reconcile discipline we apply to modern APIs. If a system genuinely offers no way to get data out, the audit will say so plainly rather than promise a workaround that does not exist.
Will our integrations survive an Odoo version upgrade?
That is a design goal from the start: connectors live in their own modules and talk to Odoo through its documented ORM, not raw database writes. An upgrade then becomes a scoped re-test against the mapping document rather than an archaeology project. Budget for the re-test, not a rebuild.
How do you handle our API keys and bank credentials?
The accounts and keys stay yours — created under your ownership, scoped to the minimum the integration needs, and never hard-coded into source. At handover you get a list of every credential in use, so you can rotate or revoke any of them without asking us first.
Does data sync in real time or in batches?
Per flow, and it is decided in the data contract, not by default. Stock and orders usually move on webhooks or short intervals because staleness costs sales; accounting entries often batch nightly because complete beats fast. Making everything real-time just adds load and noise.
Let's find out whether Odoo actually fits your business.
A short call, an honest answer. If it isn't the right system for you, we'll say so.